Broken glass and the cut
A fair number of properties here have water at the bottom of the garden, and that changes what happens to the pieces. Glass swept towards a canal edge does not disappear — it ends up on the bank or in the water, where anglers, dogs, children and anybody working on a boat will meet it later. So on a canal-side job the broken glass is collected up and taken away rather than brushed to the edge, and the towpath side gets checked as well as the garden, because fragments travel further than the damage suggests. It sounds obvious written down; it is not always what happens.
Getting the new glass to the window
Where there is no rear vehicle access the replacement comes in on foot, either through the house or along the towpath. That is entirely workable and it is a good part of the work round here, it simply wants agreeing beforehand — how the glass gets in, where the van can sit, and whether anything needs moving on the way through. Mention it when you book and it saves an hour on the day.
Made safe first
Where the opening is not secure the glass comes out of the frame and it is boarded properly, so the property is sound while the replacement is made up. On a rear elevation facing a towpath that first step is worth doing quickly.
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Common questions
My garden backs onto the canal. Is the broken glass a problem?
It is, which is why it gets collected and taken away rather than swept to the edge. Glass on a bank or in the water is a hazard for anglers, dogs and anyone on a boat, so the towpath side gets checked too.
There is no way round the back for a van. Can you still do it?
Yes. The glass comes in on foot, through the house or along the towpath. It just wants agreeing before the day rather than working out on the morning.
Which parts of Tipton do you cover?
Tipton, Princes End, Tividale, Ocker Hill, Great Bridge, Dudley Port, Toll End, Horseley Heath and Summerhill.
Everything else we do in Tipton
Repairs
Something's broken or stuck
Emergencies
Broken glass, made safe
Glass cut to size
Supplied, and fitted
Windows & doors
When repair isn't the answer