What "making it safe" actually involves
It is a phrase that gets used loosely, so it is worth saying what it means here. The loose glass comes out of the frame — all of it, including the pieces still gripped in the beading or the putty, because those are the ones that drop later. The rebate is cleared so nothing is left to work loose. Then the opening is boarded if the replacement glass cannot go in there and then, fixed properly rather than taped over, so the house is secure and weathertight until the glass arrives. It is a separate piece of work from the glazing itself and sometimes it is all that is needed on the first visit.
Being local is the practical part
Two miles up the road is not a sales point so much as a straightforward one. Coming back with the glass is not a half-day round trip, and if something needs adjusting afterwards it is not a production to sort out. It also means we can usually get eyes on a job and tell you what it needs without you waiting a fortnight to find out.
Toughened glass that has let go on its own
Every so often a toughened pane goes without anything hitting it. It is not vandalism and it is not something you did — toughened glass can fail spontaneously from a tiny inclusion left in the glass when it was made, sometimes years later. The whole pane crazes into blunt granules at once, which is exactly what it is designed to do. The pane is finished, but nothing else about the window is wrong.
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Common questions
My window is broken but the glass is still in the frame. Is that urgent?
It depends whether the opening is secure and weathertight. A crack that is holding will usually wait for the right glass. Anything you can put a hand through wants making safe first, and that can be done before the replacement is ready.
Do you board up as well as replace the glass?
Yes. Where the glass cannot go straight in, the opening is cleared and boarded properly so the house stays secure until it can.
Which parts of Bloxwich do you cover?
Blakenall Heath, Leamore, Little Bloxwich, Harden, Coalpool, Beechdale, Mossley, Dudley Fields, Birchills and Goscote, plus Pelsall and Clayhanger.
Everything else we do in Bloxwich
Repairs
Something's broken or stuck
Emergencies
Broken glass, made safe
Glass cut to size
Supplied, and fitted
Windows & doors
When repair isn't the answer