Claiming is not always worth it
Accidental glass breakage is covered by most buildings policies, and people often assume that means claiming is the obvious move. Frequently it is not. A single domestic pane can come in at or below a typical policy excess, in which case a claim gets you nothing and still counts as a claim — which sits on your record and can be asked about at renewal for years afterwards. The sensible order is to find out what the job costs first and compare it against your excess, then decide. Quotes are free and there is no obligation, so getting that figure costs you nothing either way.
What an insurer will want if you do claim
Written and itemised, rather than a figure over the phone. That means the sizes, the glass specification, and the work separated out from the glass. Photographs of the damage before anything is touched are worth taking on your own phone the moment it happens, because once an opening has been boarded the evidence has gone. We will put a quote in writing in a form you can forward on.
Making it safe does not wait for the insurer
Nobody should sit in a house with a hole in the window while a claim is processed. The opening gets cleared and boarded so the property is secure, and that is a separate piece of work from the glazing — it can be quoted separately if the claim needs it that way.
Get a price for your job in Smethwick
Free quotes, no call-out charge and no obligation. Ring and describe it, or send a photo and rough sizes and we'll come back to you.
Common questions
Should I claim on my insurance for a broken window?
Find out the cost first. A single domestic pane is often at or under a typical excess, and a claim stays on your record either way. Quotes are free, so getting the figure before you ring the insurer costs nothing.
Can you provide a written quote for an insurer?
Yes — itemised, with sizes, glass specification and the work listed separately, in a form you can forward on. Photograph the damage yourself before anything is boarded, because after that the evidence is gone.
Which parts of Smethwick do you cover?
Smethwick, Bearwood, Cape Hill, Warley, Langley, Rood End, Soho, Uplands and across to Oldbury.
Everything else we do in Smethwick
Repairs
Something's broken or stuck
- Misted & blown units in Smethwick
- Broken & cracked glass in Smethwick
- Double glazing repair
- Roof & Velux windows
- Hinges & friction stays
- Handles & locks
- Door repairs
- Draughts & seals
- Single glazing & leaded lights
Emergencies
Broken glass, made safe
Glass cut to size
Supplied, and fitted
Windows & doors
When repair isn't the answer